Mitchell 1 Expands Active Recalls Feature in Manager SE

Mitchell 1 has expanded its Active Recalls feature in Manager SE shop management software to identify and address recalls for almost all vehicles sold in the US. This allows repair shops to inform customers about recalls and potentially even take their vehicles to dealerships for them. This improves customer service, builds trust, and reinforces the shops' commitment to safety.

Benefits for Repair Shops:

• Identify and address recalls for almost all vehicles sold in the US.
• Increase customer confidence and credibility by informing them about recalls.
• Offer additional service by taking vehicles to dealerships for recall repairs (concierge service).
• Reinforce commitment to safety and customer service.

How it Works:

• The system automatically checks for recalls when a customer's vehicle information is entered.
• Shops can share recall details with customers in print or electronically.
• The system updates automatically when the dealership resolves the recall.

How does Manager SE benefit your shop operations?

As the industry’s leading shop management tool, Manager SE is trusted by generations of shop owners to manage their operations. From estimate through invoice, Manager SE streamlines workflow and gives you full visibility of all shop activities so you can run your business at maximum efficiency.

Manager™ SE Shop Management Software

Service Writer Tools Highlighting Customer History and Information Fast, Accurate Estimating Tools License Plate to VIN Decoding Symptom Diagnostics Electronic Parts Catalogs, with Automatic Purchase Orders Marketing Data with Secure Data Protection Fully Integrated with ProDemand, plus other Mitchell1 Software Suites

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